Make sure our e-mails get to you.

Many e-mail programs automatically put a message from an unknown sender into your junk or spam folder.
To prevent this from happening to e-mails coming from Knowledge Factor—such as account change confirmations or service alerts—you need to add knowledgefactor.net to the address book in your e-mail program.
Here's how to do this in some popular e-mail programs and services. Please consult your program's instruction manual for more information.

Microsoft® Outlook®

• Select the e-mail from knowledgefactor.net.
• Go to the Actions menu.
• Choose Junk E-mail, then Add Sender's Domain to Safe Sender's List.
  

• Click Contacts.
• Select Create Contact.
• Add "@knowledgefactor.net" in the Primary Email field.
• Click Save.
  

• Select the e-mail from knowledgefactor.net
• Click Add to Address Book.
• Verify that the e-mail address is correct.
• Click Add to Address Book.
  

• Click Mail Options and select Address Book from the drop-down box.
• Click the Add (+) button.
• Enter the knowledgefactor.net address in the Other E-mail Address box
• Click Save.
  

• Click the Options link.
• Select Contacts.
• Click the Safe List link.
• Type "knowledgefactor.net" in the Domain text box.
• Click Add.